1、接待客户和洽谈口语大全Our prices compare most favorably with quotations you can get from other manufacturers. Youll see that from our price sheet. The prices are subject to our confirmation, naturally. 我们的价格比其他制造商开价优惠得多。这一点你可以从我们的价格单看到，所有价格当然要经我方确认后方有效。We offer you our best prices, at which we have done a lot
2、business with other customers. 我们向你们报最优惠价，按此价我们已与其他客户做了大批生意。Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP. 请告诉我们贵方对规格、数量及包装的要求，以便我方尽快制定出报价。This is the price list, but it serves as a guideline only. Is there anything you are particul
3、arly interested in?这是价格表，但只供参考。是否有你特别感兴趣的商品?Do you have specific request for packing? Here are the samples of packing available now, you may have a look.你们对包装有什么特别要求吗?这是我们目前用的包装样品，你可以看下。I wonder if you have found that our specifications youre your requirements. Im sure the prices we submitted are co
4、mpetitive.不知道您认为我们的规格是否符合你的要求?我敢肯定我们的价格是非常有竞争力的Heavy enquiries witness the quality of our products.大量询盘说明我们的产品质量过硬。We regret that the goods you inquire about are not available.很遗憾，你们所询货物目前无货。My offer was based on reasonable profit, not on wild speculations.我的报价以合理利润为依据，不是漫天要价。Moreover, weve kept the
5、 price close to the costs of production.再说，这已经把价格压到生产费用的边缘了。Could you tell me which kind of payment terms youll choose?能否告知你们将采用那种付款方式?Would you accept delivery spread over a period of time?不知你们能不能接受在一段时间内分批交货?一. 价格客人询价1.Will you please let us have an idea of your price?2. Are the prices on the list
6、 firm offers?3. How about the price/ How much is this?我们报价4.This is our price list.5. We dont give any commission in general.6. What do you think of the payment terms?7. Here are our FOB prices. All the prices in the lists are subject to our final confirmation.8. In general, our prices are given on
7、a FOB basis.9. We offer you our best prices, at which we have done a lot business with other customers.10. Will you please tell us the specifications, quantity and packing you want, so that we can work out the offer ASAP?11. This is the pricelist, but it serves as a guide line only. Is there anythin
8、g you are particularly interested in?客人还价12.Is it possible that you lower the price a bit?13. Do you think you can possibly cut down your prices by 10%?14. Can you bring your price down a bit? Say $20 per dozen.15. its too high; we have another offer for a similar one at much lower price.16. But don
9、t you think its a little high?17. Your price is too high for us to accept.18. It would be very difficult for us to push any sales it at this price.19. If you can go a little lower, Id be able to give you an order on the spot（马上）.20. It is too much. Can you discount it?拒绝还价21.Our price is highly comp
10、etitive. / This is the lowest possible price. /Our price is very reasonable.22. Our price is competitive as compared with that in the international market.23. We have already quoted our lowest price.24. I can assure you that our price if the most favorable. A trial will convince you of my words.25.
11、The price has been cut to the limit.26. Im sorry. It is our rock-bottom price.27. My offer was based on reasonable profit, not on wild speculations. 投机28. While we appreciate your cooperation, we regret to say that we cant reduce our price any further.接受还价29.Can we each make some concession ?30. In
12、order to conclude business, we are prepared to cut down our price by 5%.31. If your order is big enough, we may reconsider our price.32. Buyer wish to buy cheap and sellers wish to sell dear. Everyone has an eye to his own benefit.33. The price of his commodity has recently been adjusted due to adva
13、nce in cost.34. Considering our good relationship and future business, we give a 3% discount.二.订单客人询问最小单数量35.Whats minimum quantity of an order of your goods?询问订货数量36.How many do you intend to order?37. Would you give me an idea how much you wish to order from us?38. When can we expect your confirma
14、tion of the order?39. As our backlogs 存货 are increasing, please hasten 加快 the order.40. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?41. We regret that the goods you inquire about are not available.客人回答订单数量42.The size of our order depends
15、greatly on the prices.43. Well, if your order is large enough, we are ready to reduce our price by 2 percent.44. If you reduce your price by 5, we are going to order 1000sets.45. Considering the long-standing business relationship between us, we accept it.46. This is a trial order, please send us 10
16、0 sets only so that we may test the market. If successful, we will give you large orders in the future.47. We have decided to place an order for your electronic weighing scale.48. Id like to order 600 sets.49. We cant execute orders at your limits.感谢下单50.Generally speaking, we can supply form stock.
17、51. I want to tell you how much I appreciate your order.52. Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.53. Thank you very much for your order.三.交货客人询问交货期54.What about our request for the early delivery of the goods?55. What is the earlies
18、t time when you can make delivery?56. How long does it usually take you to make delivery?57. When will you deliver the products to us?58. When will the goods reach our port?59. What about the method of delivery?60. Will it possible for you to ship the goods before early October?答复交货期61.I think we ca
19、n meet your requirement.62. I m sorry. We cant advance the time of delivery.63. Im very sorry for the delay in delivery and the inconvenience it must have caused you.64. We can assure you that the shipment will be made not later than the fist half of May.65. We will get the goods dispatched within t
20、he stipulated time.66. The earliest delivery we can make is at the end of September.客人要求提早交货67.You may know that time of delivery is a matter of great important.68. You know that time of delivery if very important to us. I hope you can give our request your special consideration.69. Lets discuss the
21、 delivery date first. You offered to deliver the goods within six months after the contract signing.70. The interval 间隔 is too long. Could we expect an earlier shipment within three months?稳住客人71.We shall effect shipment as soon as the goods are ready72.We will speed up the production in order to sh
22、ip your order in time.73. If you desire earlier delivery, we can only make a partial shipment.74. But youd better ship the goods entirely.75. Well try our best. The earliest delivery we can make is in May, but I can assure you that well do our best to advance the shipment.76. Im afraid not. As you k
23、now, our manufacturers are full and we have a lot of order to fill.77. Ill find out with our home office. Well do our best to advance the time of delivery.78. Thank you very much for your cooperation.79. I believe that the products will reach you in time and in good order and hope they will give you
24、 complete satisfaction.四.签单签单前建议1.Before the formal contract is drawn up wed like to restate the main points of the agreement.2. We can get the contract finalized now.3. Could you repeat the terms weve settled?4. It is very important for us to abide by contracts and keep good faith.5. Have you any q
25、uestions as regards to the contract?6. Id like to hear your ideas about the problem.7. I think it is better to have a good understanding of all clauses before signing a contract.8. Do you have any comment to make about this clause?9. Do you think the contract contains basically all we have agreed on
26、 during negotiations?10. Everything has been arranged well. I hope the signing of the contract will go smoothly.11. These are two originals of the contract we prepared.询问签单12.When shall we sign the contract?13. Mr. Brown, do you think it is time to sign the contract?14. Shall we go over the other te
27、rms and conditions of the contract to see if we agree on all the particulars? 15. Shall we sign the contract now?16. Just sign there on the bottom.17. The contract is ready, would you mind reading it through?18. We have reached an agreement on all the clauses discussed so far. It is time to sing the
28、 contract.签单后祝语19.Im very pleased that we have come to an agreement at last.20. Lets congratulate ourselves for the successful contract.五.付款方式客人询问付款方式1.Shall we discuss the terms of payment?2. What is your regular practice about terms of payment?3. What are your terms of payment?4. How are we going
29、to arrange payment?回复询问付款方式5.Wed like you to pay us by L/C. 6.We always require L/C for our exports and we pay by L/C for our imports as well.7. We insist on full payment.8. We ask for a 30 percent down payment.9. We expect payment in advance on first orders.客人建议付款方式10.We hope you will accept D/P pa
30、yments terms.11. In view of this order of small quantity, we propose payment by D/P with collection through a bank so as to simplify the payment procedure.12. Payment by L/C is the safest method, but rather complicated.礼貌拒绝客人13. Im sorry. We cant accept D/P or D/A. We insist on payment by L/C.14. Im
31、 afraid we must insist on our usual payment terms.15. “Payment by installments” is not the usual practice in world trade.16.It is difficult for us to accept your suggestion接受客人付款方式17.In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the ter
32、ms of payment from L/C at sight to D/P at sight; however, this should not be taken as a precedent. 18. Have no alternative but to accept your terms of payment.信用证要求及货币19.When should we open the L/C?20. Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.21. H
