1、旅游服务类前厅服务技能操作技巧考试英语口语表达二试汇总题库浙江省高校招生职业技能考试旅游服务类前厅服务技能操作英语口语表达（英译汉）试题库(1)Do you have one single room for two nights?参考答案：我想订两个晚上的单人房一间，行吗？(2)Room Reservation，May I help you? 参考答案：客房预订部，有什么可以为您效劳？(3)Id like to book a room. 参考答案：我想订个房间。(4)How many nights do you wish to stay? 参考答案：您希望住几晚？(5)How much is
2、the room? 参考答案：房价是多少钱？(6)Which date would that be? 参考答案：要订在什么时候？(7)How many guests will there be in your party? 参考答案：您一行有多少人参加舞会？(8)May I know your phone number? 参考答案：能告诉我您的电话吗？(9)How do you spell that? 参考答案：请问怎么拼写？(10)Could you hold the line, please? 参考答案：请别挂断好吗？(11)Thank you for waiting, sir. 参考答案
3、：让您就等了，先生。(12)Ill arrive late, but please keep my reservation. 参考答案：我会晚一点到达，请保留所预订的房间。(13)Would you like to make a guaranteed reservation? 参考答案：您愿意做个担保预订吗？(14)Id like to confirm your reservation. 参考答案：我想再确认一下您的预订。(15)May I have your flight number, please? 参考答案：请告诉我您搭乘的班机号码好吗？(16)We offer free transp
4、ortation to and from the airport. 参考答案：我们提供免费的机场迎送服务。(17)We offer pick-up service at the airport. 参考答案：我们在机场提供有接机服务。(18)Do you know your arrival time at XXX Airport, sir? 参考答案：您知道您抵达XXX机场的时间吗？(19)Do you mean local time？参考答案：您指的是当地时间吗？(20)We look forward to serving you. 参考答案：我们期待能为您服务。(21)Have a safe
5、 trip. 参考答案：祝您一路平安。(22)What kind of room would you prefer? 参考答案：您想要什么样的房间?(23)Id like to reserve a room with sea view. 参考答案：我想订一间看得到海的房间。(24)Id like a room with a very large bed. 参考答案：我想要一间有大床的房间。(25)Does the price include breakfast? 参考答案：这个价钱包括早餐吗？(26)Shall we charge this to your company? 参考答案：我们是向
6、贵公司收费吗？(27)Do you accept credit card? 参考答案：你们酒店接受信用卡吗？(28)Is this a new reservation or a confirmation call? 参考答案：您这个电话是新的预订，还是确认预订呢？(29)Id like to confirm a reservation. 参考答案：我要确认一项预订。(30)Your room is confirmed. 参考答案：您的预订已经得到确认。(31)Im afraid that we have no record of reservation for that date in you
7、r name. 参考答案：恐怕我们没有您那天预订的记录。(32)Shall I make a reservation for you now? 参考答案：我现在为您预订好吗？(33)Youre lucky, we still have some room available for those days.参考答案：您很幸运，我们那几天刚好有空房。(34)Id like to book 10 standard rooms for some visiting scholars.参考答案：我想给几位访问学者预订10个标准间。(35)Id like to extend my reservation f
8、or one more night. 参考答案：我想将预订再延长一晚。(36)Well extend the reservation for you. 参考答案：我们会为您延长预订的。(37)You can go to the Chinese restaurant in our hotel. 参考答案：您可以去我们酒店的中餐厅用餐。(38)Well make the cancellation for you. 参考答案：我们会为您取消预订。(39)We will inform your friend when he comes.参考答案：您朋友回来时我们会告知他。(40)Can you boo
9、k me into another hotel nearby? 参考答案：可不可以在附近为我预订另一家酒店呢？(41)Can I leave my suitcase at the Bell Captains Desk? 参考答案：我能把手提箱放在行李部吗？(42)This cloakroom is open until 9:30pm. 参考答案：本行李处开放到晚上9:30。(43)Is there anything valuable or breakable in your bag? 参考答案：请问袋子里有没有贵重或者易碎的物品？(44)Whats your tourist groups na
10、me? 参考答案：请问你们旅行团的名字是什么？(45)How many people in your group? 参考答案：你们团队有多少人呢？(46)Can you tell me your information in detail? 参考答案：您能详细地向我说说你们的信息吗？(47)Could you check that if everything is here? 参考答案：请检查东西是不是都在呢？(48)Just a minute please. Ill bring a luggage cart. 参考答案：请稍等，我去推一辆行李车来。(49)Could you describe
11、 your bags? 参考答案：您能描述一下您的包是什么样的吗？(50)Ill collect it for you right away. 参考答案：我马上去取。(51)Could you please show your luggage tag? 参考答案：您可以出示一下行李牌吗？(52)There are several top-class restaurants and bars here. 参考答案：我们这儿有好几个一流的餐厅和酒吧。(53)Ill make an introduction about the hotel. 参考答案：我会为您做一些酒店的介绍。(54)Dont wo
12、rry, it will take you 30 minutes. 参考答案：别着急，30分钟就能到。(55)Its slippery, please mind your step. 参考答案：地很滑，请小心。(56) Please contact the front desk. 参考答案：请联系前台。(27)Are you Li Ming from International Travel Agency? 参考答案：你是来自国际旅行社的李明吗？(58)Do you remember the tags number? 参考答案：能告诉我你牌子的号码吗？(59)There is a servic
13、e charge of 15%.参考答案：加收15%的服务费。(60)If you want to cash the check, please sign your name here. 参考答案：如果您想兑换支票，请在这里签名。(61)Would you like a wake-up call?参考答案：请问您需要叫醒服务吗？(62)Would you like a second call? 参考答案：请问您需要二次叫醒服务吗？(63)It is $165 per night for a double room including breakfast. 参考答案：大床房房价165美元每晚，含
14、早餐。(64)Im afraid we have no vacancies this evening. 参考答案：恐怕我们今晚没有空房了。(65)Thats the best rate I can offer you, sir. 参考答案：这是我能给您的最优惠的价格。(66)My room is very small, can you upgrade it to a suite? 参考答案：我的房间很小，你能给我升级到套房吗？(67)I am sorry, Mr White. Your room isnt quite ready yet. 参考答案：对不起，怀特先生，您的房间还没有整理完毕。(
15、68)May I suggest you a cup of coffee in the lobby bar? 参考答案：我可以建议您到大堂吧喝杯咖啡吗？(69)Ill ask Housekeeping to do your room as soon as possible. 参考答案：我会叫客房部尽快打扫您的房间。(70)Sorry madam. I didnt quite catch what you said. 参考答案：对不起女士，我没有听懂您所说的。(71)Let me give you a map of the city. 参考答案：我给您张城市地图吧。(72)Changan str
16、eet is about five minutes walk away from our hotel. 参考答案：长安街距离我们酒店步行五分钟。(73)Enjoy your stay, Ms Brown. 参考答案：祝您入住愉快，布朗女士。(74)Good morning, this is Simon from Guest Service. 参考答案：早上好，我是宾客服务中心的西蒙。(75)Please tell the taxi driver Ill be down in five minutes. 参考答案：请告诉出租车司机我5分钟内下来。(76)I will order you a ta
17、xi for nine thirty. 参考答案：我会给您安排9:30的出租车。(77)I need two rooms for two nights on December 5th。参考答案：我需要订12月5日2间房，住2晚。(78)Could you give me a credit card number? 参考答案：您能给我您的信用卡号码吗？(79)I need your credit card number to guarantee your reservation. 参考答案：我需要您的信用卡号码做担保预订。(80)Could you tell me the expiration
18、date, please? 参考答案：您能告诉我有效期吗？(81)We appreciate your suggestions to our hotel.参考答案：请您对我们的服务多提宝贵意见。(82)Do you have the reservation number? 参考答案：您有预订号吗？(83)I have to cancel my reservation for next Tuesday. 参考答案：我需要取消我下周二的预订。(84)Would you like me to send a confirmation email? 参考答案：您需要我给您发一封确认的电邮吗？(85)Wi
19、ll there be any charge for the cancellation? 参考答案：取消预订会收费吗？(86)Ill put you through to the restaurant. 参考答案：我给您转餐厅。(87)Ill send someone up from Maintenance. 参考答案：我会叫维修人员上来。(88)Could you tell me which room Mr. Lee is staying, please? 参考答案：你能告诉我李先生住哪间房吗？(89)I am afraid I cant give out our guests room n
20、umbers. 参考答案：对不起我们不能透露客人的房号。(90)Would you like to call back later or leave a message? 参考答案：您是等下再打电话还是留言？(91)We will leave a message for him.参考答案：我们会给他留个口信。(92)Could I have a room on a lower floor, please? 参考答案：请问我能要个楼层低一些的房间吗？(93)Would you mind repeating the number? 参考答案：您可以再重复下号码吗？(94)Let me just r
21、ead that back to you. 参考答案：让我复述一下。(95)Please accept my apologies. 参考答案：请接受我的道歉。(96)I will send somebody up to collect your bags. 参考答案：我会叫人上来拿您的行李。(97)I will offer you a room on a higher floor. 参考答案：我会给您一个楼层高些的房间。(98)The guest complains the room smells of smoke. 参考答案：客人抱怨房间有烟味。(99)Do you need transpo
22、rtation to and from the hotel? 参考答案：您需要饭店接送服务吗？(100)Could you check your departure date please? 参考答案：请确认下您的离店日期，好吗？(101)Here is your card and invoice. 参考答案：这是您的卡和发票。(102)You can make IDD call in your room. 参考答案：您可以在房间内打国际长途直拨电话。(103)There is a mini bar in your room. 参考答案：客房里有小冰箱。(104)You can use int
23、ernet in the room for free. 参考答案：房间内上网是免费的。(105)There is a safe in your room. 参考答案：房间内有保险箱。(106) This is your room key. Our bellboy will show you to your room. 参考答案：这是您房间的钥匙。 我们的行李员会带您去房间。(107) If you have any problems, please let us know. 参考答案：如果您有问题，请随时找我们。(108)Heres a letter for you, Mr Green. 参考
24、答案：格林先生，这里有您一封信。(109) Is it possible to rent a bike here？参考答案：酒店有自行车可供出租吗？(110)We will answer you as soon as possible. 参考答案：我们会尽快给您答复。(111) Will you pay by credit card or in cash? 参考答案：您用信用卡还是现金结账。(112) There is a street where the local food is served. 参考答案：有条街提供当地小吃。(113)How would you like to make
25、your payment? 参考答案：您采用哪种结账方式。(114)I do apologize. 参考答案：非常抱歉。(115) If you dont mind, we can take care of your baggage. 参考答案：如果您不介意，我们可以为您看管行李。(116) Im sorry, all the rooms are fully booked on that day. 参考答案：很抱歉，那天的房间已经订满了。(117) You could try the Peace Hotel if you like. 参考答案：如果您愿意你可以试一试和平饭店。(118) It
26、is RMB 550 per night for a twin room. 参考答案：双人间每间每晚550元。(119) We will confirm your reservation by E-mail. 参考答案：我们会通过电子邮件确认您的预订。(120) Thank you for calling. 参考答案：多谢您打电话来。(121) We are expecting your arrival. 参考答案：我们期待您的到来。(122) Id like to postpone my check-in time. 参考答案：我要推迟入住时间。(123) Here is the tarif
27、f. 参考答案：这是房价表。(124) Breakfast is included /excluded. 参考答案：早餐是包含在内的/不包含在内的。(125) Whats your nationality? 参考答案：请问您的国籍是哪里?(126) Please pay the room deposit in advance. 参考答案：请您预付房费押金。(127) How did you make the reservation，by telephone or by internet？参考答案：您是以什么方式办理的预订，电话还是网络？(128) I want to have an exten
28、sion. 参考答案：我想办理续住手续。(129) Let me give you a new card，please. 参考答案：我为您办理一张新卡吧。(130) May I leave a message for her？参考答案：我能可她留言吗？(131) Are there any letters for me？参考答案：这儿有我的信件吗？(132) How can I get there？参考答案：我怎样去那里？(133) Did you sleep well last night? 参考答案：昨晚您睡得还好吗？(134) Did you use mini-bar just now?
29、参考答案：请问您刚用过房间里小冰箱中的食品吗?(135)Ill check it with the departments concerned right now. 参考答案：我马上与相关部门核实一下。(136)Shall I draw up your bill for you？参考答案：我把您的账单开出来好吗？(137) Item 3 refers to the room service. 参考答案：项目3是指客房送餐服务。(138) This item is laundry charge. 参考答案：这项是洗衣费。(139) I am the hotel representative. 参
30、考答案：我是酒店代表。(140) we have shuttle bus to the airport. 参考答案：我们有去机场的班车。(141) We offer parking service. 参考答案：我们提供泊车服务。(142) Would you like to have a brochure of the hotel? 参考答案：您要酒店的介绍册吗？(143) May I lead the way, sir? 参考答案：先生，我来领路，好吗？(144) This is the emergency exit. 参考答案：这是紧急出口。(145) Please leave your luggage out of your door. 参考答案：请您将行李放在门外。(146) The business center is on the second
