管理学原理题库含答案.docx
- 文档编号:13905849
- 上传时间:2023-06-19
- 格式:DOCX
- 页数:311
- 大小:167.89KB
管理学原理题库含答案.docx
《管理学原理题库含答案.docx》由会员分享,可在线阅读,更多相关《管理学原理题库含答案.docx(311页珍藏版)》请在冰点文库上搜索。
管理学原理题库含答案
Chaper1–IntroductiontoManagementandOrganizations
Thefourcontemporaryfunctionsofmanagementareplanning,organizing,leading,andcontrolling.
Effectivenessreferstotherelationshipbetweeninputsandoutputs.
Efficiencyisoftenreferredtoas"doingthingsright."
Whenmanagersmeetorganizationalgoals,theyareefficientandeffective.
AccordingtoMintzberg’smanagementroles,theinformationalroleinvolvesreceiving,collecting,anddisseminatinginformation.
Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.
Thesystemsperspectiveunderscoresandemphasizesthefactthatorganizationsaredifferent,facedifferentcircumstances,andthusmayrequiredifferentwaysofmanaging.
MultipleChoice
_____________areorganizationalmemberswhointegrateandcoordinatetheworkofothers.
a.Managers
b.Teamleaders
c.Subordinates
d.Operatives
e.Agents
Typically,inorganizationsitisthe_____________whoareresponsibleformakingorganizationaldecisionsandsettingpoliciesandstrategiesthataffectallaspectsoftheorganization.
a.teamleaders
b.middlemanagers
c.first-linemanagers
d.topmanagers
e.subordinates
_____________distinguishesamanagerialpositionfromanonmanagerialone.
a.Manipulatingothers
b.Concernforthelaw
c.Increasingefficiency
d.Coordinatingandintegratingothers'work
e.Definingmarketshare
WhichofthefollowingisNOTanexampleofadecisionalroleaccordingtoMintzberg?
a.spokesperson
b.entrepreneur
c.disturbancehandler
d.resourceallocator
e.negotiator
Whichofthefollowingskillsaremoreimportantatlowerlevelsofmanagementsincethesemanagersaredealingdirectlywithemployeesdoingtheorganization’swork?
a.humanskills
b.technicalskills
c.conceptualskills
d.empiricalskills
Understandingbuildingcodeswouldbeconsidereda_____________skillforabuildingcontractor.
a.human
b.technical
c.conceptual
d.empirical
e.functional
Whichofthefollowingphrasesisbestassociatedwithmanagerialconceptualskills?
a.decision-making
b.communicatingwithcustomers
c.motivatingsubordinates
d.productknowledge
e.technicalskills
Accordingtothetext,_____________arenotinfluencedbyanddonotinteractwiththeirenvironment.
a.opensystems
b.closedsystems
c.flextimesystems
d.reversesystems
e.forwardsystems
The_____________viewofamanager'sjobimpliesthatdecisionsandactionstakeninoneorganizationalareawillimpactotherareas.
a.systems
b.contingency
c.conceptual
d.functional
e.environmental
Whichofthefollowingbestdescribestheconceptthatmanagementisneededinalltypesandsizesoforganizations,atallorganizationallevelsandinallorganizationalworkareas,andinallorganizations,nomatterwhatcountrythey’relocatedin?
a.thepartialityofmanagement
b.thesegmentationofmanagement
c.theuniversalityofmanagement
d.theculturesofmanagement
ScenariosandQuestions
TheBusyDay(Scenario)
DonEskew,plantmanageratControlSystems,Inc.,sighedashesippedhisfirstcupofcoffeeat5a.m.andreadhisagendafortheday.Heisgivingtwocompanytoursinthemorning;thefirsttoanewspaperreporterwhoiswritingastoryonthenewplantexpansionandhasseveralquestions,andthesecondtoagroupofControlSystems,Inc.,managersfromtheeastcoast.Hethenhasameetingwithunitmanager,PhilJohnson,todiscussPhil'srecentdropinperformance(ataskhealwayshates).Next,heisspendingacoupleofhoursreviewingthetradejournalshereceivesfromhishigh-techassociationandwritingupabriefsynopsisforhispresentationnextweektotheDivisionPresident.Finally,inlateafternoon,hewillbereviewingthenewequipmentmalfunctionanddecidingwhethertobringinextrapeopletogettheequipmentrunningassoonaspossible.Whew!
Justanotherdayintheglamorouslifeofamanager.
Together,allofthesebehaviorsperformedbyDonduringhisbusydaycorrespondtothemanagementrolesdiscoveredinthelate1960sbywhichofthefollowingmanagementscientists?
a.Herzberg
b.Skinner
c.Mintzberg
d.Fayol
e.Maslow
WhenDonwasmeetingwithPhiltodiscusshisperformanceconcerns,hewasoperatinginwhichmanagementrole?
a.leader
b.figurehead
c.monitor
d.disturbancehandler
e.spokesperson
114.WhatrolewasDonperformingwhenhegavetheplanttourtothenewspaperreporter?
a.monitor
b.figurehead
c.disseminator
d.spokesperson
e.resourceallocator
115.WhenDonwasreviewingthenewequipmentmalfunction,whatmanagementrolewasheplayingwhendecidingwhethertobringinextrapeople?
a.monitor
b.disseminator
c.resourceallocator
d.disturbancehandler
e.figurehead
EssayQuestions
Inashortessay,discussthedifferencebetweenefficiencyandeffectivenessandincludeaspecificexampletosupporteachconcept.
Answer
a.Efficiencyreferstogettingthemostoutputfromtheleastamountofinputs.Becausemanagersdealwithscarceinputs—includingresourcessuchaspeople,money,andequipment—theyareconcernedwiththeefficientuseofresources.Forinstance,attheBeiersdorfInc.factoryinCincinnati,whereemployeesmakebodybracesandsupports,canes,walkers,crutches,andothermedicalassistanceproducts,efficientmanufacturingtechniqueswereimplementedbydoingthingssuchascuttinginventorylevels,decreasingtheamountoftimetomanufactureproducts,andloweringproductrejectrates.Fromthisperspective,efficiencyisoftenreferredtoas“doingthingsright”—thatis,notwastingresources.
b.Effectivenessisoftendescribedas“doingtherightthings”—thatis,thoseworkactivitiesthatwillhelptheorganizationreachitsgoals.Forinstance,attheBiersdorffactory,goalsincludedopencommunicationbetweenmanagersandemployees,andcuttingcosts.Throughvariousworkprograms,thesegoalswerepursuedandachieved.Whereasefficiencyisconcernedwiththemeansofgettingthingsdone,effectivenessisconcernedwiththeends,orattainmentoforganizationalgoals.
(moderate)
Inashortessay,listandexplainthefourbasicfunctionsofmanagement.
Answer
a.Planning–involvestheprocessofdefininggoals,establishingstrategiesforachievingthosegoals,anddevelopingplanstointegrateandcoordinateactivities.
b.Organizing–involvestheprocessofdeterminingwhattasksaretobedone,whoistodothem,howthetasksaretobegrouped,whoreportstowhom,andwheredecisionsaretobemade.
c.Leading–whenmanagersmotivatesubordinates,influenceindividualsorteamsastheywork,selectthemosteffectivecommunicationchannel,ordealinanywaywithemployeebehaviorissues,theyareleading.
d.Controlling–toensurethatworkisgoingasitshould,managersmustmonitorandevaluateperformance.Theprocessofmonitoring,comparing,andcorrectingiswhatismeantbythecontrollingfunction.
Inashortessay,listanddiscussthethreeessentialskillsaccordingtoKatzthatmanagersneedtoperformthedutiesandactivitiesassociatedwithbeingamanager.
Answer
a.Technicalskills–includeknowledgeofanproficiencyinacertainspecializedfield,suchasengineering,computers,accounting,ormanufacturing.Theseskillsaremoreimportantatlowerlevelsofmanagementsincethesemanagersaredealingdirectlywithemployeesdoingtheorganization’swork.
b.Humanskills–involvetheabilitytoworkwellwithotherpeoplebothindividuallyandinagroup.Managerswithgoodhumanskillsareabletogetthebestoutoftheirpeople.Theyknowhowtocommunicate,motivate,lead,andinspireenthusiasmandtrust.Theseskillsareequallyimportantatalllevelsofmanagement.
c.Conceptualskills–thesearetheskillthatmanagersmusthavetothinkandtoconceptualizeaboutabstractandcomplexsituations.Usingtheseskills,managersmustbeabletoseetheorganizationasawhole,understandtherelationshipsamongvarioussubunits,andvisualizehowtheorganizationfitsintoitsbroaderenvironment.Theseskillsaremostimportantatthetopmanagementlevels.
(moderate)
Chaper2–ManagementYesterdayandToday
AccordingtoAdamSmith,divisionoflaborwasanimportantconcept.
IntheIndustrialRevolution,machinepowerbegansubstitutingforhumanpower.
“PrinciplesofScientificManagement”waswrittenbyFrederickTaylor.
FrankGilbreth’sbest-knowncontributiontoscientificmanagementconcernedselectingthebestworker.
FrederickTaylorismostassociatedwiththeprinciplesofscientificmanagement.
OnecouldsaythatFayolwasinterestedinstudyingmacromanagementissues,whereasTaylorwasinterestedinstudyingmicromanagementissues.
Bureaucracy,asdescribedbyWeber,emphasizesrationalityandinterpersonalrelationships.
Decisionsondeterminingacompany’soptimuminventorylevelshavebeensignificantlyinfluencedbyeconomicorderquantitymodeling.
Barnard,Follet,Musterberg,andOwenarealltheoristsareassociatedwiththeearlyorganizationalbehaviorapproach.
MultipleChoice
AdamSmith's,"TheWealthofNations,"putforththattheprimaryeconomicadvantagebysocietieswouldbegainedfromwhichofthefollowingconcepts?
a.managementplanningandcontrol
b.on-the-jobtraining
c.unionrepresentation
d.fairemploymentlegislation
e.divisionoflabor
Whichofthefollowingisnotoneofthefourmanagementapproachesthatgrewoutofthefirsthalfofthiscentury?
a.scientificmanagement
b.generaladministrative
c.organizationalbehavior
d.systemsapproach
e.quantitative
Accordingtothetext,probablythebest-knownexampleofTaylor’s
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- 管理学 原理 题库 答案
![提示](https://static.bingdoc.com/images/bang_tan.gif)