商务英语课程课件Unit4BusinessTravel.ppt
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商务英语课程课件Unit4BusinessTravel.ppt
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,UNIT,商务旅行,4,LearningObjectivesMakingpreparationsforbusinesstravelMakingenquiriesDealingwithdifferentsituationswhiletravelingMakinganitinerary,BusinessTravel,SpeakingTask,Warm-upPractice,ListeningTask,Follow-upPractice,CONTENTS,WritingTask,ReadingTask,Warming-upPractice,Weneedtodiscusssomequestionsaboutwhatwearegoingtolearninthisunit.,Sure,thatllhelpusunderstandbetteraboutwhatweareaskedtodo.,Beforeabusinesstravel,necessaryprecautionsshouldbetakentominimizepotentialproblems.Usuallyatravelagencyisneededforbooking/reservingflightsandaccommodationsaccordingtotheitinerary.Thetravelerissupposednotonlytodealwithallkindsofunexpectedsituationsduringthetravel,butalsotomeetbusinessassociates,toorganizesomeconferences,andtodobusinessinothercultures,soastomakethevisitsuccessful.,1.BusinessTravel,2.Discussthefollowingquestions.,1)Discussinpairsorgroupswhybusinessvisitsarenecessary.2)Beforemakingabusinesstravel,whatpreparationsshouldbemade?
3)Whendoingbusinessinanotherculture,whataspectsshouldbetakenintoconsideration?
3.Doyouhappentoknowanyregulationsfortakingaplane?
Tickthestatementsyouthinkaretrue.,()1)Passengerscanonlyhand-carryasmallbagaboardtheplane.()2)Childrenunder5needntbuyaticket.()3)PeoplewhohaventgotanIDcardcannotboardtheplane.()4)Passengersmustntcarrydangerousarticlessuchascompressedgases,weapons,explosives,corrosives,orinflammablesontotheplane.()5)Passengerscansmokeduringtheflight.()6)Passengersmustntusemobiletelephonesonflightsbecausetheywillinterferewiththeplaneselectronicequipment.()7)Passengersmustcheckin30minutesbeforedepartureoninternationalflights.()8)Passengersmustfastentheirseatbeltsduringtake-offorlanding.()9)Theairlineneedntacceptresponsibilityfordelaysduetobadweather.()10)Passengerscantransfertheirticketstootherswithoutgoingtothebookingoffice.1.T2F.3.T4.T5.F6.T7.F8.T9.T10.F,IMPORTANTDOCUMENTS:
Carryproofofyourcitizenship(passport,driverslicenseorbirthcertificate).Itisimportantthatoneofthesedocumentscontainsyourrecentphotograph.Youmaybeaskedtoproduceaphotoidentification,particularlyifyouareusingelectronicticket.Aletter/contractofinvitationtodobusinessinUnitedStates/Canadaisalsoadocumentthatyoumustcarrywithyouatalltimes.MakesureyouhavetheappropriatemedicalandtravelinsurancethatextendsintotheUnitedStates/Canadaorothercountrythatyouwillbetravelingto.Thiscoverageshouldbeginonthedayyouleaveandincludethedatethatyouwillreturn.Carrytheseimportantpapers(passport/birthcertificate,driverslicense,airlinetickets,insurance/medicalcards,letter/contractofinvitationandcurrency).*leaveoriginalcopiesoftravelinsuranceathomewitharelative/friend.,WHATTOPREPAREBEFOREABUSINESSTRIP,WHATTOPREPAREBEFOREABUSINESSTRIP,BAGGAGE:
Allbaggage,includingcarry-onbaggage,shouldbetaggedproperlywithyourfullname,addressandphonenumber.Youmaychoosetolockeachpieceofluggage.Remembertoputyourkeysinasafeplace(otherthaninyoursuitcase-extrakeycanbegiventoyourtravelingpartnerorkeptseparatefromtheotherkey).Justincaseyourluggageismisplacedorlost,Iadviseyoutoincludebasictoiletries(make-up,toothpaste&brushetc.),bathingsuit,underwear&nightattireinyourcarry-onluggage.,CHECKINATTHEAIRPORT:
Itisrecommendedthatyouconfirmyourflighttimewiththeairportpriortoarriving(incasethereisadelay).Arriveattheairportatleastonehourbeforedeparture-someairlinesrequiretwohourpre-checkin.Itisbesttocheckwithyourcarrierorbookingagent.Checkyourluggageandthenrelaxandwaitforyourdeparturetime.Whileyouwait,agoodbookormagazinemighthelptopassthetime.,PRE-CLEARANCEFORMS:
Ifyouhaveitemstodeclare(camera,marketingitems,computeretc.)fillouttheappropriatedocumentationbeforeyouleavethecountry.Pre-clearanceformsareavailableuponrequestatairportorfromyourtravelagent.Filloutformsandsubmitbeforeyouboardyourflight.,MARKETINGTOOLS,Ifyouareattendingaconference/seminarortradeshow,itisveryimportantthatyouarepreparedfullytomarketyouandyourproducts/services.Bepreparedtoworkandlearn!
Predeterminewhichseminarsyouwouldliketoattend.Checktheirschedulesandbethereontime.Businesscards,brochuresandsamplesofyourproductsandservicesareallveryimportant.Makesureyouhaveenoughofyourmarketingtoolswithyouorshipmaterialswellinadvanceofevent.Justtomakesureallhassafelyarrived,Isuggestthatyouconfirmthedeliveryofyourproductsbeforeyouleavehome.,BUSINESSATTIRE,Dressappropriatelyforbusiness.Itisveryimportantthatyouwearcomfortableshoes.Checkweatherconditionsinadvancetodeterminetypeofwardrobetoinclude.Firstimpressionsareveryimportant.Eachpersonwillbeambassadorsfortheirrespectivecommunityandbusiness,thereforeitisimportantthatindividualsconductthemselvesappropriatelyatalltimes.Remember,youcannottakebackyourfirstimpression.,ListeningTask,Inthispartyouwilllistentoapassageandadialogue.Nowlistenandtrytofinishtheexerciseswhilelistening.Areyouready?
1)Whyisitsuggestedthatyoushouldcarryacopyofyourpassportandadditionalpassportpictureswithyouwhentravellingabroad?
Tospeedupthereissueprocessintheeventthatyourpassportislostorstolen.2)Whatorganizationofthecountryyouarevisitingshouldyoucontactwhenyouaretryingtoclarifyyourvisarequirements?
Theembassyorhighcommissionofeachcountryyouarevisiting.3)Whatshouldbetakenintoconsiderationwhenyouarechoosingwhatclothestobringtothecountryyouarevisiting?
Whetherthereareanysensitivitiesassociatedwithclothinginthedestinationcountry.4)Whatcanbetheseverestpunishmentforcarryingillicitdrugsinsomecountries?
Thedeathpenalty.5)Istravelinsuranceimportantaccordingtothespeaker?
Whyorwhynot?
Yes,veryimportant.Soyoushouldtakeoutinsurancethatcovershospitaltreatment,medicalevacuationandthekindofactivitiesyouplantoundertake.Medicareandprivatedomestichealthinsurancewillnotcoveryouoverseas.,4.1.1Listentothepassageandanswerthefollowingquestions.,4.1.2Listentothedialogueandcompletetheformbelow.,SpeakingTask,Inthispartyouaregoingtoreadtwodialoguesinpairsandthenyouwillbeaskedtoanswersomequestionsaboutwhatyouhaveread.,4.2.1Dialogue,1)WhatseatdidSarahaskfor?
Sheaskedforanaisleseat.2)DidSarahgetanaisleseat?
No,shedidnt,becausealltheaisleseatshadgone.3)WhydidSarahneedtopay$300?
Her2piecesofcheck-inluggagewere15kilogramsoverthepermittedweightlimit.4)WhenandwheredidSarahboard?
EleventhirtyatGate14.5)WhatshouldSarahdowiththekitchenknifeinherbag?
Sheshouldsignforitandcollectitatherdestination.6)Whatdoyouneedtotakeintoconsiderationwhenpackingyourluggage?
(Open),4.2.2Dialogue,1)WhatroomdidSarahprefer?
Shepreferredadoublebed,preferablyaqueensizebed.2)WhatbusinessfacilitiesdidSarahaskfor?
Sheaskedforacomputersocket,Internetconnection,anin-roomfaxlineandvoicemailservice.3)HowwouldSarahpay?
ByherVisacreditcard.4)WhatwereSarahsrequirementsfortheconferenceroom?
Aroomthatcanaccommodatefifteenpeoplecomfortablyandequippedwithatelevisionsetandavideorecorder.5)WhatotherservicedidSarahaskthehoteltoprovide?
Toserverefreshmentsfortheconference.6)Whatfunctionsdoyouthinkhotelshaveinyourbusinessvisit?
(Open),ReadingTask,1.Whatchangeshastheadvancementoftechnologybroughttobusinesstravel?
2.Howcanthosechangeshelpuswhenweareonabusinesstrip?
3.Whatwouldwemissiftechnologycouldenableustodocompletelywithouttravelinginperson?
4.Doyouthinkitispossibletodoawaywithbusinesstravelingbasedonthetechnologicaldevelopment?
5.Ifyouthinkitispossible,whatothernewinventionsmightbeneededtoachievethatgoal?
PRE-READINGQUESTIONSFORPAIRWORK,Answerthefollowingquestions:
1)Whatwouldhappentobusinesstravelwiththeadvancementsintechnology?
Businesstravelwillcertainlybecurtailedandbusinessmen/womenwillprefertostayattheirworkplaceormaybehome,insteadofembarkingonagruelingtravelschedule.2)Whenisbusinesstravelindispensableandwhy?
Businesstravelisrequiredatcertaintimeswhenthemodeofinteractionismorediscussionthanmereinformationexchangeandpresentationbecausehumantouchisirreplaceable.3)Howisbusinesstravelingdifferentfromavideoconference?
Businesstravelingenablesface-to-face,first-handcommunicationandinteraction,whichensuresbetterbusinessandthusmeansmorebusinesstraveltofirmlybindbusinessrelationships;videoconferencesaremoreconvenientandeasy,buttheylackthehumantouch,thusbeingcold,impersonalandineffectiveincontrast.4)Whywillthebusinesstravelmarketnotdiminishbutgrowonthecontrary?
BecausetheMICE(meetings,incentives,conventionsandexhibitions)marketarealsogrowinggloballyandcompanieslookattravelasapowerfulincentivetoolforemployees.5)Whencanbusinesstravelbeavoidedandhow?
(Open),Inthispartyouaregoingtolearnhowtowriteanitinerary.,WritingTask,Itinerary,Whenadelegationorapersonpaysavisit,anitinerary/programisusuallytobemade,includingthetimetosetoutandreturn,therouteofvisit,thedwellingplace,themaincontentsofvisit,etc.Suchanitinerarygenerallyincludes:
title,time,placeandcontentofactivity.,Title,Thetitleusuallyincludesthenameofthevisitororthenameofthedelegation,thedurationofvisita
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