SixSigmaGeneralView英文.pptx
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SixSigmaGeneralView英文.pptx
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SeagateConfidential1SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigma1SeagateConfidential2SupplierSixSigmaModularTrainingIntroductiontoSixSigmaLearningObjectiveslTheNeedforSixSigmalSixSigma-Vision,PhilosophyandStatisticalMethodlBreakthroughStrategyandFocusofSixSigmalSixSigmaSystem-BlackBelts,GreenBeltsandManagementSeagateConfidential3SupplierSixSigmaModularTrainingIntroductiontoSixSigmaWhyImplementSixSigmaNow?
l“NothingNew”MostoftheSixSigmatoolshavebeenaroundfordecadesNeglectedduetodifficultyanddisciplineBUTlWorldwidecompetitionMakesneglectdangerouslComputingresourcesMakesapplicationpossibleSeagateConfidential4SupplierSixSigmaModularTrainingIntroductiontoSixSigma99%GoodisNotGoodEnoughl5,000incorrectsurgicalprocedureseachweekl20,000lostarticlesofmaileachhourlNoelectricityforalmost7hourseachmonthlUnsafedrinkingwaterforalmost15minuteseachdaySeagateConfidential5SupplierSixSigmaModularTrainingIntroductiontoSixSigmaWhereDoesIndustryStand?
7SigmaScaleofMeasure1,000,000100,00010,0001,000100101PPMRestaurantBillsDoctorPrescriptionWritingPayrollProcessingOrderWrite-upJournalVouchersWireTransfersAirlineBaggageHandlingPurchasedMaterialLotRejectRateDomesticAirlineFlightFatalityRate(0.43PPM)Best-in-ClassAverageCompany345621IRS-TaxAdvice(phone-in)(140,000PPM)SeagateConfidential6SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigmaViewofQualityl100%InspectionInefficientlManagementinvolvementisKEYlFocusontheProcesslContinuousImprovementisaPhilosophyofDoingBusinesslReductionofVariationSeagateConfidential7SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigmaFocusDelightingtheCustomerthroughFlawlessExecutionRapidBreakthroughImprovementAdvancedBreakthroughToolsthatWorkPositiveandDeepCultureChangeRealFinancialResultsPassion+Execution=FastandLastingResultsSeagateConfidential8SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigmaisaVisionTheVisionofSixSigmaistodelightcustomersbydeliveringworld-classqualityproductsthroughtheachievementofSixSigmalevelsofperformanceineverythingwedo.6SeagateConfidential9SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigmaisaPhilosophyThePhilosophyofSixSigmaistoapplyastructured,systematicapproachtoachievebreakthroughimprovementacrossallareasofourbusiness.PhilosophyPhilosophy6SeagateConfidential10SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSixSigmaisaStatisticalMethodlKnowwhatsimportanttotheCustomer(CTQs)lReducedefectslCenteraroundtargetlReduceVariationSeagateConfidential11SupplierSixSigmaModularTrainingIntroductiontoSixSigmaBreakthroughStrategySixSigmaSixSigmaEnablesBreakthroughLevelImprovement!
ImprovementSixSigmaBreakthroughStrategyTrained&DedicatedindividualsAnalyticalExpertise70%Improvementperproject1234TimeinYearsStandardApproachesCurrentToolsKaizenLeanManufacturingRe-engineeringTypicalTQMTheproblemwithcontinuousimprovementsastheonlygoalOrganizationseesimprovementBUTlosesthegame.SeagateConfidential12SupplierSixSigmaModularTrainingIntroductiontoSixSigmaSigmaisastatisticalunitofmeasurethatreflectsprocesscapability.Thesigmascaleofmeasureisperfectlycorrelatedtosuchcharacteristicsasdefects-per-unit,parts-per-milliondefective,andtheprobabilityofafailure/error.2308,537366,80746,210523363.4PPMProcessCapabilityDefectsperMillionOpp.SixSigma-AggressiveGoalSeagateConfidential13SupplierSixSigmaModularTrainingIntroductiontoSixSigmaWhatdoesa6sigmaprocesslooklike?
mmAverageDeviationfromMean1ssTUSLp(d)123456s3ssThisisa6SigmaProcessSeagateConfidential14SupplierSixSigmaModularTrainingIntroductiontoSixSigma99.99966%Good(6Sigma)20,000lostarticlesofmailperhourUnsafedrinkingwaterforalmost15minuteseachday5,000incorrectsurgicaloperationsperweekTwoshortorlonglandingsatmostmajorairportseachday200,000wrongdrugprescriptionseachyearNoelectricityforalmostsevenhourseachmonthSevenarticleslostperhourOneunsafeminuteeverysevenmonths1.7incorrectoperationsperweekOneshortorlonglandingeveryfiveyears68wrongprescriptionsperyearOnehourwithoutelectricityevery34years99%Good(3.8Sigma)SixSigma-PracticalMeaningSeagateConfidential15SupplierSixSigmaModularTrainingIntroductiontoSixSigmaIfwearesogoodatX,whydoweconstantlytestandinspectY?
IX1.XNIIndependentIInput-ProcessICauseIProblemIControlTogetresults,shouldwefocusourbehaviorontheYorX?
f(X)Y=FocusonXratherthanY,asdonehistoricallyIYIDependentIOutputIEffectISymptomIMonitorFocusofSixSigmaKPIVKPOV*SeagateConfidential16SupplierSixSigmaModularTrainingIntroductiontoSixSigmaStrategyofSixSigmalIdentifyingcriticalaspectsofthebusinesswithproblemsoropportunitiesforimprovementlTargetingthosecriticalareasanddesignatingimprovementeffortsasSixSigmaBlackBeltprojectslSelectingBlackBeltsfromamongthebestpeopletoworkontheprojects-fulltimelEnsuringthesepeoplehavethetime,tools,andresourcestheyneedtosucceedIncludes4monthsofextensiveSixSigmatraining(4weeksclassroom,12weeksexecution)SeagateConfidential17SupplierSixSigmaModularTrainingIntroductiontoSixSigmaBlackBeltsleadimprovementeffortsonprojectschosenbytheirChampionsDedicatedresourceofhighlyskilled,trainedandfocusedindividualsRigorousselectioncriteria.amongthebestpeopleontheirsiteABlackBeltperforms4to6projectsperyearwithaminimumof2yearsassignmentcommitmentResultsinupto$1Msavings/year/BlackBeltTheBBensuresthatthespecificprocess(sequence)isfollowedforeachproject-Measure,Analyze,Improve,andControlFocusisonfixingthecausesusingthesetools-Y=F(X)UtilizesproblemsolvingtoolsprovidedthroughTrainingandMiniTabstatisticalsoftware(DOE,FMEA,etc.)SomeBlackBeltsareselectedtoperformGreenBelttrainingSixSigmaSystem-BlackBeltsSeagateConfidential18SupplierSixSigmaModularTrainingIntroductiontoSixSigmaGreenBeltsaretheprofessional,salariedemployees,includingmanagers,whoarenotChampionsorBlackBelts.TheyhavekeyrolesindeployingSixSigma.AssistBlackBeltsincompletingsectionsoftheirprojectsReceivedetailedtrainingoverthenextthreeyearstoimprovetheirdatacollection,analysisandproblemsolvingcapabilityWillapplytheirlearningintheirdailyperformanceoftheirjobsWillbroadlyusemanyoftheSixSigmamethodsandtools,includingFMEA,DOE,SPC,etcWillbeready-trainedasthefirstroundofBlackBeltscompletetheirtwo-yearassignmentsSixSigmaSystem-GreenBeltsSeagateConfidential19SupplierSixSigmaModularTrainingIntroductiontoSixSigmaManagementisresponsibletohelpdrivethetotalemployeepopulationtoahigherlevelofproblemsolvingproficiencyIdentifiestheirbestcandidatesforBlackBeltappointmentDemonstrateshighenthusiasmtokeepSixSigmamovingforwardProvidestheleadatgettingGreenBelts(includingthemselves)identifiedandthroughtrainingAskstherightquestionstoallemployeestoassurethedisciplineofSixSigmaanditstoolkitareproperlyandfullyexploitedDrivesthebroaduseofSixSigmamethodsandtools,includingFMEA,DOE,SPC,etcOwnsday-to-day&careermanagementoftheBlackBelt,includingappropriateplacementwhenBlackBeltreintegratesSixSigmaSystem-ManagementSeagateConfidential20SupplierSixSigmaModularTrainingIntroductiontoSixSigmaEndofTopicAnyquestion?
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