robbinsmgmt10tb01.docx
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robbinsmgmt10tb01.docx
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robbinsmgmt10tb01
Management,10e(Robbins)
Chapter1IntroductiontoManagementandOrganizations
1)Today'smanagersarejustaslikelytobewomenastheyaremen.
Answer:
TRUE
Diff:
2PageRef:
4
Topic:
WhoAreManagers?
Skill:
AACSB:
MulticulturalandDiversity
2)Managementaffectsemployeemoralebutnotacompany'sfinancialperformance.
Answer:
FALSE
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
Skill:
AACSB:
Communication
3)Inordertobeconsideredamanager,anindividualmustcoordinatetheworkofothers.
Answer:
TRUE
Diff:
2PageRef:
5
Topic:
WhoAreManagers?
4)Supervisorsandforemenmaybothbeconsideredfirst-linemanagers.
Answer:
TRUE
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
5)Effectivenessreferstotherelationshipbetweeninputsandoutputs.
Answer:
FALSE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
6)Effectivenessisconcernedwiththemeansofgettingthingsdone,whileefficiencyisconcernedwiththeattainmentoforganizationalgoals.
Answer:
FALSE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
7)Agoalofefficiencyistominimizeresourcecosts.
Answer:
TRUE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
8)Efficiencyisdescribedas"doingthingsright."
Answer:
TRUE
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
9)Managerswhoareeffectiveatmeetingorganizationalgoalsalwaysactefficiently.
Answer:
FALSE
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
10)Thefourcontemporaryfunctionsofmanagementareplanning,organizing,leading,andcontrolling.
Answer:
TRUE
Diff:
1PageRef:
8
Topic:
WhatDoManagersDo?
11)Determiningwhoreportstowhomispartofthecontrollingfunctionofmanagement.
Answer:
FALSE
Diff:
1PageRef:
8
Topic:
WhatDoManagersDo?
12)Directingandmotivatingarepartofthecontrollingfunctionofmanagement.
Answer:
FALSE
Diff:
2PageRef:
8
Topic:
WhatDoManagersDo?
13)Fayol'smanagementfunctionsarebasicallyequivalenttoMintzberg'smanagementroles.
Answer:
FALSE
Diff:
2PageRef:
8-9
Topic:
WhatDoManagersDo?
14)Therolesoffigurehead,leader,andliaisonareallinterpersonalroles.
Answer:
TRUE
Diff:
3PageRef:
9
Topic:
WhatDoManagersDo?
15)DisturbancehandlerisoneofMintzberg'sinterpersonalroles.
Answer:
FALSE
Diff:
3PageRef:
9
Topic:
WhatDoManagersDo?
16)Mintzberg'sinformationalmanagementroleinvolvesreceiving,collecting,anddisseminatinginformation.
Answer:
TRUE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
17)Mintzberg'sresourceallocationroleissimilartoFayol'splanningfunctionbecauseitinvolvesthecoordinationofemployee'sactivities.
Answer:
TRUE
Diff:
3PageRef:
8-9
Topic:
WhatDoManagersDo?
18)Resourceallocationanddisturbancehandlingarebothconsidereddecisionalroles.
Answer:
TRUE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
19)AfinancemanagerwhoreadstheWallStreetJournalonaregularbasiswouldbeperformingthefigureheadrole.
Answer:
FALSE
Diff:
2PageRef:
9
Topic:
WhatDoManagersDo?
20)Katzconcludedthatmanagersneedthreeessentialskills:
technical,human,andconceptual.
Answer:
TRUE
Diff:
3PageRef:
10-11
Topic:
WhatDoManagersDo?
21)Technicalskillsbecomelessimportantasamanagermovesintohigherlevelsofmanagement.
Answer:
TRUE
Diff:
2PageRef:
10
Topic:
WhatDoManagersDo?
22)Conceptualskillsbecomelessimportantasamanagermovesintotopmanagement.
Answer:
FALSE
Diff:
1PageRef:
11
Topic:
WhatDoManagersDo?
23)Humanskillsistheabilitytoworkwellwithotherpeople.
Answer:
TRUE
Diff:
2PageRef:
11
Topic:
WhatDoManagersDo?
24)Coachingandbudgetingareskillscloselyrelatedtothemanagementfunctionofleading.
Answer:
FALSE
Diff:
3PageRef:
8
Topic:
WhatDoManagersDo?
25)Intoday'sworld,organizationalmanagersatalllevelsandinallareasneedtoencouragetheiremployeestobeonthelook-outfornewideasandnewapproaches.
Answer:
TRUE
Diff:
2PageRef:
13
Topic:
WhatDoManagersDo?
26)Onlyfirst-linemanagersandemployeesneedtobeconcernedwithbeingcustomer-responsive.
Answer:
FALSE
Diff:
2PageRef:
13
Topic:
WhatDoManagersDo?
27)Innovationisonlyimportantinhigh-techfirms.
Answer:
FALSE
Diff:
2PageRef:
15
Topic:
WhatDoManagersDo?
28)Adistinctpurposeisimportantindefininganorganization.
Answer:
TRUE
Diff:
1PageRef:
14
Topic:
WhatIsanOrganization?
29)Anon-profitorganization,suchastheUnitedWay,cannotbeconsideredanorganization.
Answer:
FALSE
Diff:
2PageRef:
14
Topic:
WhatIsanOrganization?
30)Whichofthefollowingstatementsregardingmanagersintoday'sworldisaccurate?
A)Theiragerangeislimitedtobetween30and65.
B)Theyarefoundonlyinlargecorporations.
C)Theycanbefoundexclusivelyinfor-profitorganizations.
D)Thesinglemostimportantvariableinemployeeproductivityandloyaltyisthequalityoftherelationshipbetweenemployeesandtheirdirectsupervisors.
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
31)Someonewhoworkswithandthroughotherpeoplebycoordinatingtheirworkactivitiesinordertoaccomplishorganizationalgoalsis________.
A)anassemblylineworker
B)alaborer
C)amanager
D)asalesperson
Answer:
C
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
32)Inthepast,nonmanagerialemployeeswereviewedasemployeeswho________.
A)reportedtotopexecutives
B)reportedtomiddlemanagers
C)supervisedothers
D)hadnoothersreportingtothem
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
33)Whichofthefollowingtypesofmanagersisresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization?
A)first-linemanagers
B)topmanagers
C)productionmanagers
D)researchmanagers
Answer:
B
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
34)Alllevelsofmanagementbetweenthesupervisorylevelandthetopleveloftheorganizationaretermed________.
A)middlemanagers
B)first-linemanagers
C)supervisors
D)foremen
Answer:
A
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
35)Whichofthefollowinglevelsofmanagementisassociatedwithpositionssuchasexecutivevicepresident,chiefoperatingofficer,chiefexecutiveofficer,andchairmanoftheboard?
A)teamleaders
B)middlemanagers
C)first-linemanagers
D)topmanagers
Answer:
D
Diff:
1PageRef:
7
Topic:
WhoAreManagers?
36)Agencyheadorplantmanagerismostlikelyassociatedwithwhichofthefollowing?
A)teamleaders
B)middlemanagers
C)first-linemanagers
D)topmanagers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
37)Thelowestlevelofmanagementis________.
A)anonmanagerialemployee
B)adepartmentofresearchmanager
C)avicepresident
D)afirst-linemanager
Answer:
D
Diff:
1PageRef:
5
Topic:
WhoAreManagers?
38)Supervisorisanothernameforwhichofthefollowing?
A)teamleader
B)middlemanager
C)first-linemanager
D)topmanager
Answer:
C
Diff:
2PageRef:
5
Topic:
WhoAreManagers?
39)Managerswithtitlessuchasregionalmanager,projectleader,orplantmanagerare________.
A)first-linemanagers
B)topmanagers
C)productionmanagers
D)middlemanagers
Answer:
D
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
40)Whichofthefollowingbestreflectsthemanagementstructureofatraditionalorganization?
A)pyramid
B)circle
C)hubwithspokes
D)infiniteline
Answer:
A
Diff:
1PageRef:
6
Topic:
WhoAreManagers?
41)Divisionmanagerisassociatedwithwhichofthefollowinglevelsofmanagement?
A)teamleaders
B)middlemanagers
C)first-linemanagers
D)topmanagers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhoAreManagers?
42)________istheprocessofgettingactivitiescompletedefficientlyandeffectivelywithandthroughotherpeople.
A)Leading
B)Management
C)Supervision
D)Controlling
Answer:
B
Diff:
1PageRef:
6
Topic:
WhatIsManagement?
43)Thedistinctionbetweenamanagerialpositionandanonmanagerialpositionis________.
A)planningtheworkofothers
B)coordinatingtheworkofothers
C)controllingtheworkofothers
D)organizingtheworkofothers
Answer:
B
Diff:
2PageRef:
6
Topic:
WhatIsManagement?
44)Whichofthefollowingisanexampleofanefficientmanufacturingtechnique?
A)cuttinginventorylevels
B)increasingtheamountoftimetomanufactureproducts
C)increasingproductrejectrates
D)decreasingproductoutput
Answer:
A
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
45)Wastingresourcesisconsideredtobeanexampleof________.
A)efficiency
B)effectiveness
C)inefficiency
D)ineffectiveness
Answer:
C
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
46)Anautomobilemanufacturerthatincreasedthetotalnumberofcarsproducedatthesamecost,butwithmanydefects,wouldbe________.
A)efficientandeffective
B)increasingefficiency
C)increasingeffectiveness
D)concernedwithinputs
Answer:
B
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
47)Effectivenessissynonymouswith________.
A)costminimization
B)resourcecontrol
C)goalattainment
D)efficiency
Answer:
C
Diff:
3PageRef:
7
Topic:
WhatIsManagement?
48)Efficiencyrefersto________.
A)therelationshipbetweeninputsandoutputs
B)theadditiverelationshipbetweencostsandbenefits
C)theexponentialnatureofcostsandoutputs
D)increasingoutputsregardlessofcost
Answer:
A
Diff:
2PageRef:
7
Topic:
WhatIsManagement?
49)Insuccessfulorganizations,________.
A)lowefficiencyandhigheffectivenessgohandinhand
B)highefficiencyandloweffectivenessgohandinhand
C)highefficiencyandhigheffectivenessgohandinhand
D)highefficiencyandhighequitygohandinhand
Answer:
C
Diff:
2Pa
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