外贸邮件范文大全文档格式.docx
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外贸邮件范文大全文档格式.docx
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ThankyouforyourinquiryofJunethe1stconcerningtheDeerMountainBike.Itgivesusgreatpleasuretosendalongthetechnicalinformationonthemodeltogetherwiththecatalogandpricelist.Afterstudyingthepricesandtermsoftrade,youwillunderstandwhyweareworkingtocapacitytomeetthedemand.Welookforwardtotheopportunityofbeingofserviceofyou.
交易的契机
4.如何讨价还价
June8,2001
Wehavereceivedyourpricelistsandhavestudieditcarefully.However,thepricelevelinyourquotationistoohighforthismarket,Ifyouarepreparedtograntusadiscountof10%foraquantityof200,wewouldagreetoyouroffer.Youshouldnotethatsomepricecutwilljustifyitselfbyanincreaseinbusiness.Wehopetohearfromyousoon.
Yourstruly
欢迎加入外贸交流QQ群:
5-1同意进口商的还价
DearSirs:
June12,2001
ThankyouforyourletterofJunethe8th.Wehaveacceptedyourofferonthetermssuggested.Enclosedourwillfindaspecialpricelistthatwebelievewillmeetyourideasofprices.Youshouldnotethattherecentadvancesinrawmaterialshaveaffectedthecostofthisproductunfavorably.However,foryourorderwehavekeptourpricesdown.
Sincerely
5-2拒绝进口商的还价
ThankyouforyourletterofJunethe8th.Weregretthatwecannotmeetyourterms.Wemustpointoutthatthefallingmarkethereleavesuslittleornomarginofprofit.Wemustaskyouforakeenerpriceinrespecttofutureorders.Atpresentthebestdiscountofferedforaquantityof200is5%.Ourcurrentsituationleavesuslittleroomtobargain.Wehopeyouwillreconsidertheoffer.
6.正式提出订单
June15,2001
Wehavediscussedyourofferof5%andacceptitonthetermsquoted.Wearepreparedtogiveyourproductatrial,providedyoucanguaranteedeliveryonorbeforethe20thofSeptember.Theenclosedorderisgivenstrictlyonthiscondition.Wereservetherightofrefusalofdeliveryand/orcancellationoftheorderafterthisdate.
7.确认订单
June20,2001
ThankyouverymuchforyourorderofJune15for200DeerMountainBikes.Wewillmakeeverypossibleefforttospeedupdelivery.Wewilladviseyouofthedateofdispatch.Weareatyourserviceatalltimes.
8.请求开立信用证
Gentlemen:
June18,2001
ThankyouforyourorderNo.599.Inordertoexecuteit,pleaseopenanirrevocableL/CfortheamountofUS$50,000inourfavor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/Cwewillpackandshiptheorderasrequested.
9.通知已开立信用证
June24,2001
ThankyouforyourletterofJune18enclosingdetailsofyourterms.AccordingtoyourrequestforopeninganirrevocableL/C,wehaveinstructedtheBeijingCityCommercialBanktoopenacreditforUS$50,000inyourfavor,validuntilSep.20.Pleaseadviseusbyfaxwhentheorderhasbeenexecuted.
10.请求信用证延期
DearSir:
Sep.1,2001
Wearesorrytoreportthatinspiteofoureffort,weareunabletoguaranteeshipmentbytheagreeddateduetoastrikeatourfactory.WeareafraidthatyourL/Cwillbeexpirebeforeshipment.Therefore,pleaseexplainoursituationtoyourcustomersandsecuretheirconsenttoextendtheL/CtoSept.30.
11.同意更改信用证
Sept.5,2001
Wereceivedyourlettertodayandhaveinformedourcustomersofyoursituation.Asrequested,wehaveinstructedtheBeijingCityCommercialBanktoextendtheL/CuptoandincludingSeptember30.Pleasekeepusabreastofanynewdevelopment.
12.抱怨发货迟延
Sept.25,2001
ConcerningourorderNo.599for200mountainbikes,sofaryouhaveshippedonly50bikesagainsttheshipment.Wearenotifyingyouthatwereserveourrighttoclaimonyoufortheshortage,ifitisconfirmed.WehavegivenourcustomersadefiniteassurancethatwewouldsupplythegoodsbytheendofSeptember.Wehopeyouwilllookintothisurgentmatter.
12a.处理客户的抱怨
Sept.30,2001
InresponsetoyourletterofSept.25,weregretyourcomplaintverymuch.TodaywereceivedinformationfromHongKongthattheremaining150bikeswereonashipthatdevelopedenginetroubleandhadtoputintoportforrepairs.Thetroublewasnotserious,andthevesselisnowonherway.Shewouldarriveatyourplacetomorroworthenextday.
14-1取消订货
Oct.2,2001
WearesorrythatcausescompletelybeyondyourcontrolhavemadeitimpossibleforyoutokeeptheshipmentdateofSept.30.Sinceyouhavefailedtoupholdyourendoftheagreement,wefinditnecessarytocancelourorder.Unfortunately,ourbuyerscannotwaitindefinitelyfortheunits.Wearesorrythatitisnecessarytotakesuchadrasticstep.
14-2谅解迟运原因
Wehavereceivedofyournoticeofdelayofshipmentduetomechanicaltroublesontheship.Wearepleasedthattheorderisnowonitsway.Thankyouforthenotice.Weareeagerlyawaitingtheship'
sarrival.
交易的尾声
15.货物损坏报告
Oct.4,2001
Uponarrivalofyourshipment,theship'
sagentsnoticedthatcaseNo.5wasdamagedandnotifiedus.Thenumberofarticlesinthecaseiscorrectaccordingtotheinvoice,butthefollowingarticlesarebroken:
(Listofarticles)
Asyouwillseeinoursurveyreportandoftheship'
sagents'
thattheseunitsaredamagedandquiteunsaleable.Pleasesendusreplacementsforthebrokenarticles;
weawaityourreplyinduecourse.
16-1.拒绝承担损坏责任
Oct.8,2001
Thankyouforinformingusofthedamagedshipment.Sincetheunitswerepackedwiththebestofcare,wecanonlyassumethatthecaseswerehandledroughly.Wethereforeurgeyoutolodgeyourclaimwiththeinsurancecompany.
16-2.承担赔偿责任
Assoonaswegotyourletterwegotintouchwiththepackersandaskedthemtolookintothematter.Itappearsthatthefaultlieswiththepackagingmaterialsused.Wehavesincecorrectedthemistake.Weapologizefortheoversight,andaresendinganewdeliveryimmediately.
交易花絮
17.催要逾期货款
Nov.30,2001
Ithascometoourattentionthatyourpaymentisonemonthoverdue.TheunitsorderedweredeliveredtoyouonSeptember26andwereinvoicedonSeptember30.PaymentisdueonOctober30.Welookforwardtoseeingyourremittancewithinaweek.
18.付清逾期货款
Oct.3,2001
Wehavelookedintothecauseofthedelayinpaymentandhavefoundthatouraccountingdepartmentmadeanoversightinmakingyourremittance.Wearesorryfortheinconvenience.ThesumofUS$20,000hasbeensenttoyoubyTelegraphicTransferandshouldreachyousometimetomorrow.
19.外贸英语函电范文:
如何处理货损投诉函电范文
DearMr.King:
Wehavereceivedyourletterof16th.April,informingusthatthesewingmachinesweshippedtoyouarrivedinadamagedconditiononaccountofimperfectnessofourpacking.
Uponreceiptofyourletter,wehavegiventhismatterourimmediateattention.Wehavestudiedyoursurveyor'
sreportverycarefully.
Weareconvincedthatthepresentdamagewasduetoextraordinarycircumstancesunderwhichtheyweretransportedtoyou.Wearethereforenotresponsibleforthedamage,butaswedonotthinkthatitwouldbefairtohaveyoubearthelossalone,wesuggestthatthelossbedividedbetweenbothofus,towhichwehopeyouwillagree.
外贸函电范文:
亲爱的金先生:
我们已经收到您4月16日的来信。
信中说到我们所发货给您的缝纫机破损情况是由于我们的包装问题所引起的。
一收到您的来信,我就对这一事件高度重视,仔细研究了您的检验员所提供的报告。
我们确信货物现在所受的损坏是因为在运送过程中某些特殊环境所引起的。
因此我们并没有责任来承担这次损失。
但是我们认为让您单独承担这次货损对您来说是非常不公平的。
因此我们建议这次损失由我们双方分摊。
希望您能同意。
20May2005
Kee&
Co.,Ltd
34RegentStreet
London,UK
DearSirs:
Thankyouforyourletterof20Mayreferringtoyourorderno.252.Weare
gladtohearthattheconsignmentwasdeliveredpromptly.
Weregret,however,thatcaseno.46didnotcontainthegoodsyouordered.
Wehaveinvestigatedthematterandfindthatwedidmakeamistakeinputting
theordertogether.
Wehavearrangedforthecorrectgoodstobedispatchedtoyouatonce.The
relevantdocumentswillbemailedtoyouassoonastheyareready.
Pleasekeepcaseno.46anditscontentsuntilcalledforbyouragentswhohavebeeninformedofthesituation.
Weapologizefortheinconveniencecausedbyourerror.
Yoursfaithfully,
TonySmith
ChiefSeller
--------------------------------------------------------------------------------
——先生:
多谢五月二十日有关第252号定单的来信。
得悉货物及时运抵,感到高兴。
有关第46号箱错运货物一事,在此向贵公司致歉。
经调查,发现装运时误将货物同放,所以有此错失。
该缺货已安排即时发运,有关文件准备好后会立即寄出。
错运的货物烦请代存,本公司已知会代理商,不日将与贵公司联络。
因此失误而引致任何不便,本公司深感歉意。
销售部主任
托尼.斯密思谨上
2005年5月20日
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